Katie Wren has been amazing and so helpful. We submitted our 491 visa application via an agent in June 2020 and were concerned we had no contact from Immigration since lodging the application, Katie looked into the application and reassured us everything was okay and it was just a matter of being caught up in a backlog. Katie's help has reassured us and put our minds at ease as we continue the wait for our visa. Katie's correspondence was detailed and easy to follow and she gave us options of how to proceed. I would highly recommend Katie to anyone requiring assistance with visas! Thank you Katie!
Katie and the team at MSM Legal have been superb through the whole process. They are honest and caring people who only want the best for their clients. Despite the complexity, they helped me understand each step along the way to achieving my goal. I would highly recommend anyone to get in contact with them.
I highly recommend Katie Wren from MSM Legal . She's very friendly, professional and knows exactly what she does. I had a very complicated situation with my visa. Katie clearly explained all the possibilities both good and bad that could happen without any sugar coating, which made me feel very confident in her. Because of her cautious steps and extensive research that she does we were able to get my visa successfully with no complications in a short period of time which was unexpected! In terms of expenses they were very supportive and had flexible payment options. Visa processes are really stressful which could really take a toll on one, Katie was more like a friend, very empathetic which made me feel comfortable and confident in her! She often sent friendly emails to check on how I was doing , which I felt was very thoughtful and she is very quick in responding to emails and queries! The reception team and the director of MSM Legal were equally very supportive, friendly and helpful . Thank you MSM Legal for helping me to have a life here in Australia.
My wife was initially declined her partner visa. She was declined due to a lack of knowledge on my behalf and a lack of understanding from the assessor who viewed her visa application. This caused me to seek professional help and I was referred to MSM Legal.
MSM Legal was able to guide me through the whole appeal process and represent my wife and I during the tribunal. Katie was extremely professional and was able to present a very strong case to the tribunal. The appeal was successful and my wife is in Australia now.
MSM Legal always kept me informed during the whole process and always answered any enquiries I had promptly. MSM Legal was compassionate and understanding and showed a level of professionalism which made my experience with them very enjoyable. The level of service which was provided by MSM Legal definitely went by my expectations.
I would definitely recommend my friends, family and colleagues to speak to MSM Legal and make use of their services. I would like to especially mention Katie Wren who was able to go above and beyond my expectations with the level of service she provided my wife and I. She was definitely a pleasure to deal with and I look forward to any future dealings with MSM Legal.
We were recommended MSM Legal and Katie Wren when we needed to organise Resident Return Visas in a short time frame. She reassured us throughout that the process would be smooth and it certainly was. Our RRV’s were approved very quickly. The MSM Legal team were very efficient and timely in gathering all of the documentation needed for the application and gave us detailed information on the process. We are very happy with the result and are thankful that Katie was in charge.
Proudly associated with:
Doyle's Guide 2021: Mitchell Simmons & Catherine Follett - Leading Immigration Lawyers
Law Society SA: Mitchell Simmons – Accredited Migration Law Specialist
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